How can I purchase an Iwan Maktabi carpet?
You can purchase our carpets either at our shops located in Beirut and Dubai or online through our website. If you didn’t find what you’re looking for on our online shop, feel free to send us your specific request along with your contact details to firstname.lastname@example.org and someone from our team of experts will assist you within 48 hours.
What happens when I place an order on Iwan Maktabi’s Online shop?
Once you place your order and go to checkout where you enter your credit card details, you will receive an automated email informing you that we have received your order.
We will update you with the shipping details in 1-4 business days.
Do you have a return policy?
Please refer to our Return and Refund policy section
What happens if I stain my carpet?
Most wool carpets can be easily cleaned at home, please check our DIY video on Instagram.
For more challenging stains, please contact us on email@example.com for assistance.
I can’t find what I’m looking for
We have featured a handpicked selection of carpets online, we have a lot of carpets for you to choose from. Please feel free to send us your request to firstname.lastname@example.org along with your contact details and carpet specifications
What’s the process of custom ordering a carpet?
Although we have a wide variety of carpets, some of our clients prefer customizing a carpet from start to finish. Please send us an email to email@example.com with your contact details and request and we’ll revert back within 48 hours